Shipping policy

Shipping Policy

At Toriba Coffee Roasters, we take great care in fulfilling and shipping your order promptly. Below is an overview of our shipping policies.

Processing Time

All orders are processed within 1–2 business days of receipt, excluding weekends and holidays. You will receive an email notification once your order has shipped, along with a tracking number (if applicable).

Shipping Methods & Costs

We offer several shipping options to meet your needs. Shipping costs are calculated at checkout based on the delivery method you choose and your location.

• Standard Shipping: Typically arrives within 5-7 business days.

• Expedited Shipping: Typically arrives within 2-3 business days.

• Local Delivery: For customers in the Austin area, we offer local delivery within 1-2 business days (if applicable).

Please note that shipping times are estimates and may vary depending on factors such as carrier delays, weather, and holidays.

Shipping Locations

We primarily ship to all addresses within the United States. However, we may offer international shipping to select countries. International shipping costs may vary, and shipping times will depend on the destination.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order through the carrier’s website or by visiting your Toriba Coffee Roasters account page.

Shipping Restrictions

Please note that shipping times may vary depending on your location. Some remote or rural areas may experience longer shipping times. If there are any issues with your delivery, please contact us immediately so we can assist you.

Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us within 7 days of receiving the tracking information. We will work with the carrier to resolve the issue and either provide a replacement or refund as appropriate.

Questions or Concerns

If you have any questions or concerns about shipping, please feel free to contact us at howdy@toribacoffee.co. We’re here to help!